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Responsible Gaming

Responsible Gambling – Keep the Fun, Lose the Addiction at TQ99

Tq99 believes betting should be about fun — not harm. We want you to always play within your limits, stay in control, and reach out for help when you need it. Your wellbeing is our top priority.

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Protection Tools
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Support Services
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Responsible
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tq99's commitment: We're more than just a betting platform — we're here for you. We're always ready to provide the tools, information, and support you need to play responsibly. If you ever feel that betting is going beyond enjoyment, reach out to us for help.

Our Protection Measures

What does tq99 do to promote responsible play?

We've put a range of measures in place to make sure your betting experience stays enjoyable at all times.

Personal Limit Settings
You're in control of how much time and money you spend. Set daily, weekly, or monthly deposit limits directly from your account.
Active Protection
Cooling-Off Period
Need to step back? Take a betting break for anywhere between 24 hours and 6 weeks. Your account will be completely inactive during this period.
Immediate Effect
Self-Exclusion
If you feel your betting is getting out of control, use self-exclusion to close your account for a period of 6 months to 5 years.
Long-Term Protection
Advertising Opt-Out
You can opt out of promotional messages and offers at any time. As part of responsible gambling, we help you avoid unnecessary temptations.
Notification Controls
Real-Time Tracking
Track your play time and spending in real time on your dashboard. Keep a close eye on what you're spending, as it happens.
Transparent Statistics
Professional Support
Our trained support team is available 24/7. Get free, confidential help for any betting-related concerns, whenever you need it.
24/7 Support
Warning Signs

Recognize the Signs of Addiction

If you notice any of the following signs in yourself, take heed and seek help.

1
You feel the urge to bet more to try to win back money you've lost.
2
You feel restless or irritable without betting and find it hard to focus on everyday activities.
3
You're hiding your betting from family or friends, or lying about it.
4
You're spending money meant for essential expenses on betting, or taking on debt to fund it.
5
You've tried to stop betting but can't — you keep trying and failing.
6
Your work, studies, or family relationships are being affected by your betting.
If you're experiencing two or more of the above signs, seek help now. Email us at support@tq99.biz or reach out via live chat.
Healthy Betting

Responsible Betting Tips

Stick to these simple rules and betting will always stay fun.

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Set a Budget First
Set a fixed budget for betting at the start of each month. Once you hit that limit, stop playing for the rest of the month.
⏰
Set a Time Limit
Avoid long, unbroken betting sessions. Take a break every hour, and decide in advance how many hours you'll play each day.
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Accept Losses Gracefully
Wins and losses are both part of betting. Never chase your losses by placing more bets out of frustration — that's the biggest mistake you can make.
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Don't Bet on Emotion
Avoid betting when you're angry, upset, or stressed. Only play when you're in a good headspace.
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Tell Your Family
Talk openly with your family about betting. Their support can help you stay responsible.
Protection Tools

Protection Tools at Your Disposal

Access these tools anytime from your tq99 account settings.

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Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.
Most Popular
⏸️
Session Limits
Set a time limit for how long you can play in one session. When the time is up, you'll be logged out automatically.
Time Management
❄️
Cooling-Off
Take a break from 24 hours up to 6 weeks. Deposits and betting will not be permitted during this time.
Cooling-Off
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Self-Exclusion
Permanently close your account for a period of 6 months to 5 years. This is a firm commitment and is not easily reversed.
Long-Term

How aware are our users?

Use deposit limits72%
Set session limits58%
Take regular breaks84%
Plan Your Budget65%

* Based on a voluntary survey of tq99 users.

Keep in Mind

  • ✓ Betting is for entertainment only — never treat it as a source of income.
  • ✓ Only bet with money you can afford to lose.
  • ✓ Even on a winning streak, keep a cool head and guard against overconfidence.
  • ✓ Losing is a normal part of the game — don't try to chase your losses on the next bet.
  • ✓ If a friend or family member expresses concern about your betting, take it seriously.
Self-Assessment

How are your betting habits?

Reflect on the questions below. Click on any of them for more details.

1
Did you spend more than your planned betting budget last month?
If yes, you should set a deposit limit. You can do it right now from your tq99 account settings.
2
Do you find yourself unable to stop, even when you want to quit betting?
This is a clear sign of addiction. Activate a cooling-off period or self-exclusion immediately and contact us at support@tq99.biz.
3
Have family or friends complained about your betting?
Take your loved ones' concerns seriously. They can often see your habits more clearly from the outside. Have an open, honest conversation with them.
4
Are you placing bigger bets to try to win back what you've lost?
Chasing losses is the most telling sign of problem gambling. Take a break right now.
5
Have you spent money on betting that was meant for essentials like rent, food, or medical expenses?
This is a sign of serious financial harm. Activate self-exclusion and seek professional financial and mental health support.
If you answered "Yes" to two or more questions, contact us today at support@tq99.biz. We'll handle your situation with complete confidentiality.
FAQ

Responsible Gambling FAQ

Yes. You may withdraw any remaining balance before self-exclusion takes effect. No new deposits will be accepted during the self-exclusion period. Once it expires, contact our support team to reactivate your account.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 72-hour waiting period — this is designed to protect you from making impulsive decisions.

Email us at support@tq99.biz and let us know. We'll take the necessary steps regarding the account in question while keeping your identity confidential. Supporting a family member is an important part of responsible gambling.

A cooling-off period is a short-term break (24 hours to 6 weeks) that ends automatically when it expires. Self-exclusion is a long-term commitment (6 months to 5 years) that requires you to actively request reactivation after the period ends. For serious issues, self-exclusion is the right choice.

Yes. Age verification is mandatory at registration, and identity is confirmed through our KYC process. Any account found to belong to someone under 18 is closed immediately. Parents are advised to use parental controls on their devices.
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Play Responsibly, Play Enjoyably

Join tq99 today for a safe and enjoyable betting experience. Use our protection tools and always stay in control.

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